Note: This Privacy Policy explains how 100cuci net handles your personal information when you use our platform. By registering or using 100cuci net services, you agree to the practices described in this document. If you have any questions, our support team is available 24/7 via live chat.
1 Introduction and Our Commitment
100cuci net understands that your trust is our most valuable asset. As a trusted online Casino platform in Malaysia, we take personal data protection extremely seriously. This Privacy Policy is prepared to give you a clear and transparent overview of how we handle every piece of information you share with us.
We operate in accordance with internationally recognised data protection principles, ensuring that every piece of data you provide is collected for a legitimate purpose, stored securely, and never misused. Our security team works around the clock to keep our digital infrastructure protected against the latest cyber threats.
This policy applies to all users of the 100cuci net platform, covering the main website, mobile app, and all our official communication channels. We encourage you to read this document carefully and contact us if any section is unclear.
2 Personal Information We Collect
We only collect information that is genuinely necessary to provide you with the best service. The information we collect falls into several key categories:
2.1 Registration Information
When you register an account at 100cuci net, we collect basic information such as your full name, email address, phone number, date of birth, and encrypted password. This information is required to create a valid account and to ensure that only eligible individuals (aged 18 and above) use our platform.
2.2 Identity Verification Information (KYC)
As part of the mandatory identity verification process, we require supporting documents such as a national ID or passport, proof of current address (utility bill or bank statement), and proof of payment method. These documents are stored with the highest level of encryption and are only accessible by authorized personnel.
2.3 Financial Information
To process deposits and withdrawals, we collect payment method information such as bank account numbers (stored in encrypted format), e-wallet details, or crypto asset wallet addresses. 100cuci net does not directly store credit or debit card information — all card transactions are processed through accredited payment gateways that comply with PCI-DSS standards.
2.4 Usage & Technical Data
While you use our platform, our systems automatically record certain technical data necessary for security and service improvement:
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| IP Address | Security & Fraud Prevention | 12 months |
| Gaming activity logs | Game fairness verification | 5 years |
| Device & browser information | User experience optimisation | 6 months |
| Financial transaction records | Legal compliance & auditing | 7 years |
| Support communication history | Service quality improvement | 3 years |
3 How We Use Your Information
Every piece of information we collect has a clear and legitimate purpose. 100cuci net never uses your data for purposes not stated here without first obtaining your consent. The following are the primary purposes for data use:
- Service Provision: Processing account registration, deposits, withdrawals, and all gaming activities on the 100cuci net platform.
- Identity Verification: Ensuring every member meets the minimum age requirement and is not listed on any gambling self-exclusion register.
- Fraud Prevention: Detecting and blocking suspicious activities such as money laundering, bonus abuse, or unauthorised access.
- Service Communications: Sending transaction notifications, security alerts, account updates, and customer support responses.
- Platform Improvements: Analysing usage patterns to improve the design, performance, and user experience of the 100cuci net platform.
- Legal Compliance: Fulfilling reporting obligations to the relevant regulatory bodies and authorities.
- Opted-In Marketing: Sending promotions, bonus offers, and the latest updates to members who have consented to receive marketing communications.
Our Guarantee: 100cuci net will never sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. Your privacy is not our product.
4 Information Sharing and Disclosure
100cuci net recognises that your personal information is sensitive. We do not share your data except in the following defined and legally valid circumstances:
4.1 Third-Party Service Providers
We partner with carefully selected service providers to handle specific functions such as payment processing, identity verification, gaming software, and cloud infrastructure. All these partners are bound by strict confidentiality agreements and are only permitted to use your data for the purposes specified.
4.2 Legal Requirements
In certain situations, 100cuci net may be required to disclose your information to government authorities, law enforcement bodies, or regulatory agencies pursuant to a court order, warrant, or other legal obligation. In every such case, we will disclose only the minimum information required.
4.3 Intra-Group Transfers
Your data may be shared among affiliated companies or subsidiaries of 100cuci net solely for platform operations and improved service delivery. All entities within our group are subject to the same Privacy Policy and uniform security standards.
Important: 100cuci net never shares your personal data with advertisers, data brokers, or third-party marketing companies without your explicit consent. Any promotional offers you receive from us are based solely on data you share directly with 100cuci net.
5 Security and Data Protection
The security of your personal data is a responsibility we take with the utmost seriousness. 100cuci net continuously invests in cutting-edge security infrastructure to ensure your information remains protected against unauthorised access, loss, or misuse.
5.1 Data Encryption
All data transmitted between your device and the 100cuci net servers is protected with 256-bit SSL/TLS encryption — the same security standard used by banking institutions and government agencies. Sensitive data such as passwords and financial information is stored using one-way hashing algorithms that cannot be decrypted.
5.2 Security Infrastructure
- Our servers are protected by enterprise-grade firewalls and intrusion detection systems (IDS/IPS) operating 24/7.
- Real-time security monitoring enables our team to respond swiftly to any detected threats.
- Penetration testing is carried out regularly by independent security experts to identify and patch any system vulnerabilities.
- All staff with access to user data undergo rigorous background checks and ongoing information security training.
- Role-based access control (RBAC) ensures each staff member can only access the data required for their specific duties.
5.3 Two-Factor Authentication (2FA)
We encourage all members to enable two-factor authentication (2FA) for an added layer of protection. With 2FA activated, logging in to your account requires not only your password but also a verification code sent to your registered phone or email, making your account significantly harder to compromise.
6 Cookie Policy
The 100cuci net platform uses cookies and similar tracking technologies to enhance your user experience, maintain session security, and analyze how our platform is used. Cookies are small text files stored on your device when you visit our website.
6.1 Types of Cookies We Use
- Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled as they are essential for platform operation.
- Analytics Cookies: Helping us understand how users interact with the platform, which pages are most visited, and where users encounter issues. This information is used to improve the overall user experience.
- Marketing Cookies: Enabling us to display relevant advertisements and track the effectiveness of our promotional campaigns. These cookies are only active if you have given your consent.
- Preference Cookies: Saving your preference settings such as language, time zone, and display preferences for a more personalised experience.
6.2 Cookie Controls
You can control and manage cookies through your browser settings. Most modern browsers allow you to view, delete, or block cookies from specific websites. Please note that disabling certain cookies may affect the functionality and your experience on the 100cuci net platform.
7 Your Rights as a Data Subject
As a 100cuci net member, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
Right to Access
Request a copy of all personal data we hold about you at any time.
Right to Rectification
Update or correct any personal information that is inaccurate or outdated.
Right to Erasure
Request deletion of your personal data when it is no longer needed for its original purpose.
Right to Restriction
Restrict the processing of your data under certain circumstances provided for by law.
Right to Data Portability
Receive your data in a machine-readable format for transfer to another provider.
Right to Object
Object to the processing of your data for direct marketing or certain analytics purposes.
To exercise any of the above rights, please contact our support team via 24/7 live chat or email at [email protected]. We will process your request within 30 business days. Please note that certain rights may be limited in situations where we are required to retain data due to legal obligations, such as financial records and anti-money laundering compliance.
8 Data Retention Period
100cuci net retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law. Once data is no longer needed, it will be securely deleted or anonymised.
- Active Account Data: Retained for the duration of your active membership and up to 2 years after account closure for support and audit purposes.
- Financial Transaction Records: Retained for a minimum of 7 years in accordance with financial reporting and anti-money laundering legal requirements.
- Security Logs: Retained for 12 months for security incident investigation and fraud prevention purposes.
- Support Communications: Retained for 3 years for quality control and dispute resolution purposes.
- Analytics Data: Anonymised after 6 months and retained in aggregate form without any personally identifiable information.
If you close your account, the data deletion process will begin within 30 days of the request being received, subject to legally mandated retention requirements.
9 Changes to This Privacy Policy
100cuci net reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Whenever material changes are made, we will:
- Updating the "Last Updated" date at the top of this page.
- Sending notices to all registered members via email or in-account notifications.
- Displaying a clear notice on the platform's home page for at least 14 days before the changes take effect.
Continued use of the 100cuci net platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you have the right to close your account and request deletion of your data.
If you have any questions, concerns, or requests regarding your data privacy, do not hesitate to contact our Data Protection Officer at [email protected]. We are committed to responding within 3 business days.